This is the first time we brought our 97 year old grandmum out to a decent restaurant in ayala center Cebu. What bothered me was that Cafe Laguna had average PWD facilities, making it almost impossible to use wheel chairs.
Upon entering the facility, the servers were too busy with what they were doing despite the fact that the place was vacant. I never really understood why that was the case, but it continued for 20 minutes tops.
We had their Pinoy High Tea which is composed of mini treats like small buns with tuna flakes, some bibingka (rice cakes), espasol (rice treat with ground rice powder and caramelized sugar), and turon (caramelized sugar placed on top of fried banana). We also ordered an additional serving of Puto (rice cake from manila), puto bumbong (again, another rice delicacy with melted butter, graded coconut and sugar) and bibingka. It seemed like they forgot the serve us the tea once, and when it was served, it was warm.when it should have been HOT, and oh, did I mention that no one wanted to attend to us when we were requesting a few glasses of water?
The food is exceptional I'll grant that. But it seems like we just caught them at a wrong time and date.
Café Laguna
Ayala Center Cebu Branch
Level 1, The Terraces
Ayala Center Cebu,
Cebu Business Park, Cebu City
(+63 32) 231.0922
Verdict:
3.5/5
I'll be fair and give it a passing 3.5 when it should have been a 4.5. Maybe The service will improve eventually.
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